DanRu Plumbing and Rooter

DanRu Plumbing shows a deeply polarized review pattern with 7 five-star reviews praising specific technicians (Mark, Jack, Gio, Chad, Josh, Mike Garcia) and 8 one-star reviews alleging aggressive upselling, bait-and-switch pricing tactics, missed appointments, and incomplete work. Professionalism scores are dragged down by multiple reports of no-shows, late arrivals, and poor communication despite... Read more

DanRu Plumbing shows a deeply polarized review pattern with 7 five-star reviews praising specific technicians (Mark, Jack, Gio, Chad, Josh, Mike Garcia) and 8 one-star reviews alleging aggressive upselling, bait-and-switch pricing tactics, missed appointments, and incomplete work. Professionalism scores are dragged down by multiple reports of no-shows, late arrivals, and poor communication despite some positive individual interactions. Pricing is the most critical weakness, with at least 5 reviews explicitly documenting dramatic price escalations from advertised specials ($66) to thousands of dollars, suggesting either systematic overcharging or severe incompetence in initial diagnostics. Project completion is compromised by abandoned work, failed solutions requiring re-hiring competitors, and unresolved refund issues. Technical skill appears variable—some technicians demonstrate solid knowledge, but others appear to misdiagnose problems or recommend unnecessary work. Read less