California Drain Rooter & Plumbing

Ozzie receives mixed signals across all four dimensions. Three of the four reviews are positive and praise professionalism, politeness, and reasonable pricing, but one detailed 1-star review significantly drags scores down by describing incorrect installation, refusal to fix the resulting leaks, tool-caused scratches on faucets, and deflection of blame onto the customer. That single negative revie... Read more

Ozzie receives mixed signals across all four dimensions. Three of the four reviews are positive and praise professionalism, politeness, and reasonable pricing, but one detailed 1-star review significantly drags scores down by describing incorrect installation, refusal to fix the resulting leaks, tool-caused scratches on faucets, and deflection of blame onto the customer. That single negative review is highly specific and credible, raising real concerns about workmanship quality and follow-through on callbacks. The positive reviews, while genuine-sounding, are brief and lack detail, limiting their ability to fully offset the serious complaint. All reviews are from 2017–2019, meaning there is no recent data to assess whether performance has improved or declined. Read less