Aqua Pro Plumbing

Aqua Pro Plumbing and Rooter shows a genuinely mixed performance profile across a large review base. Professionalism scores moderately well overall — many reviewers praise punctuality, friendliness, and responsiveness — but is significantly dragged down by multiple credible accounts of rude behavior from the owner, a technician abandoning a job without follow-up, and at least one tech entering... Read more

Aqua Pro Plumbing and Rooter shows a genuinely mixed performance profile across a large review base. Professionalism scores moderately well overall — many reviewers praise punctuality, friendliness, and responsiveness — but is significantly dragged down by multiple credible accounts of rude behavior from the owner, a technician abandoning a job without follow-up, and at least one tech entering a home without shoe coverings and behaving dismissively. Project completion is the most concerning dimension: multiple detailed, credible negative reviews describe failed pipe relining jobs (cast iron and sewer), warranty disputes where the company refused to honor commitments, incomplete work, and in one case a $17,000 job that still required a full re-pipe. Pricing receives mixed signals — many reviewers call rates reasonable or fair, but several describe being charged significantly more than expected, double the local market rate, or being pressured for additional money beyond contract terms. Experience scores moderately, with many reviewers praising technical knowledge and problem-solving, but offset by documented cases of incompetent diagnosis, incorrect parts installed, and work that failed within months. Read less