R.J. Plumbing

RJ Plumbing, led primarily by John Allen, earns strong scores across all four dimensions based on a large and detailed review set spanning over a decade. Professionalism is the most frequently cited strength, with the overwhelming majority of reviewers explicitly praising punctuality, communication, friendliness, and courteous behavior. Pricing is consistently described as fair, competitive, and t... Read more

RJ Plumbing, led primarily by John Allen, earns strong scores across all four dimensions based on a large and detailed review set spanning over a decade. Professionalism is the most frequently cited strength, with the overwhelming majority of reviewers explicitly praising punctuality, communication, friendliness, and courteous behavior. Pricing is consistently described as fair, competitive, and transparent, with multiple reviewers noting John actively saved them money or advised against unnecessary work. Project completion is generally strong, with most jobs described as finished on time, on budget, and with proper follow-through including callbacks and cleanup — however, two notable negative reviews (a 1-star misdiagnosis resulting in significant extra cost, and a 1-star review involving a flooded basement due to poor workmanship and non-responsiveness from the owner) meaningfully temper this score. Experience scores well given repeated praise for diagnostic skill, specialized knowledge, and elegant solutions, though the 2012 review involving substitute plumbers who failed to complete a fixture installation and the 2021 misdiagnosis review introduce some caution. Read less