Pacific Plumbing Team

Pacific Plumbing Team earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising punctuality, communication, and follow-through. Professionalism is the most frequently mentioned dimension, with dozens of reviewers citing named technicians who were courteous, on time, and communicative — though two notable 1-star reviews describe serious schedul... Read more

Pacific Plumbing Team earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising punctuality, communication, and follow-through. Professionalism is the most frequently mentioned dimension, with dozens of reviewers citing named technicians who were courteous, on time, and communicative — though two notable 1-star reviews describe serious scheduling failures and unprofessional conduct that prevent a higher score. Pricing scores lower than other dimensions because while many reviewers call pricing fair or reasonable, two reviewers explicitly felt overcharged (one paying $90 for a $12 part, another noting costs were 50–100% higher than competitors), and one review directly states 'not cheap.' Project completion is a strong suit, with the vast majority of reviewers confirming jobs were finished promptly and correctly, including a callback case where unexpected issues were returned to and resolved. Experience scores well based on specific mentions of technical skill, problem diagnosis, and going above and beyond, including a contractor-reviewer who praised workmanship quality. Read less