Downey Plumbing Heating & Air Conditioning

Downey Plumbing demonstrates strong professionalism and technical expertise across most service calls, with technicians consistently praised for punctuality, courtesy, and problem-solving ability. Project completion is generally reliable with most jobs finished on time and to customer satisfaction. However, pricing is a significant weakness, with multiple customers reporting substantially inflated... Read more

Downey Plumbing demonstrates strong professionalism and technical expertise across most service calls, with technicians consistently praised for punctuality, courtesy, and problem-solving ability. Project completion is generally reliable with most jobs finished on time and to customer satisfaction. However, pricing is a significant weakness, with multiple customers reporting substantially inflated charges for relatively simple tasks (e.g., $310 for faucet removal, $900 for minor repairs, $2800 for water heater installation). Several customers explicitly state they felt overcharged or misled, and some report the company prioritizes upselling over honest diagnosis. The company shows inconsistency in service quality and responsiveness, with a few complaints about missed appointments and poor follow-up. Read less