Curtis Watanabe Plumbing

Curtis Watanabe Plumbing has a deeply split review profile. The majority of positive reviews — many dating from 2012 to 2021 — consistently praise technical expertise (especially with Noritz tankless water heaters), fair pricing, and responsive communication. However, a significant cluster of 1-star reviews, including several from 2023, describe a recurring and serious pattern: missed appointm... Read more

Curtis Watanabe Plumbing has a deeply split review profile. The majority of positive reviews — many dating from 2012 to 2021 — consistently praise technical expertise (especially with Noritz tankless water heaters), fair pricing, and responsive communication. However, a significant cluster of 1-star reviews, including several from 2023, describe a recurring and serious pattern: missed appointments, unreturned calls, abandoned follow-up work, and in some cases shoddy workmanship that required third-party remediation. The project completion dimension is the most heavily penalized, as multiple reviewers explicitly describe unfinished work, ignored callbacks, and ongoing damage discovered after job completion. Pricing scores moderately well due to consistent positive mentions, but is tempered by one review alleging overcharging and refusal to provide itemized receipts. The overall WW Score reflects a contractor with genuine technical skill but unreliable follow-through and deteriorating responsiveness, particularly in recent years. Read less