Cesar’s Rooter Service

Cesar receives strong praise across professionalism, responsiveness, and same-day availability from the large majority of reviewers, with many highlighting his punctuality, friendly demeanor, and clear communication. Pricing is generally regarded as fair and reasonable, with no hidden fees cited by most customers. However, two detailed and credible 1- and 2-star reviews describe a troubling patter... Read more

Cesar receives strong praise across professionalism, responsiveness, and same-day availability from the large majority of reviewers, with many highlighting his punctuality, friendly demeanor, and clear communication. Pricing is generally regarded as fair and reasonable, with no hidden fees cited by most customers. However, two detailed and credible 1- and 2-star reviews describe a troubling pattern: Cesar allegedly made drain problems worse upon arrival, then used the worsened condition as a pressure tactic to upsell expensive hydro-jetting or mainline replacement services, and in both cases the jobs were ultimately completed successfully by other plumbers or the homeowners themselves for far less money. These negative reviews are specific, plausible, and consistent with each other, which meaningfully drags down project completion and experience scores. The volume of positive reviews is high, but the fake review risk flag below tempers confidence in the aggregate positivity. Read less