Bob & Marc Plumbing

Bob and Marc Plumbing has a large and genuinely mixed review history spanning over a decade. Professionalism scores are dragged down significantly by a recurring pattern of no-shows, missed appointments without notification, and multiple reports of rude office staff — particularly a scheduler — despite many individual technicians (Spencer, Shiloh, Danny, Justin, Daniel) receiving strong person... Read more

Bob and Marc Plumbing has a large and genuinely mixed review history spanning over a decade. Professionalism scores are dragged down significantly by a recurring pattern of no-shows, missed appointments without notification, and multiple reports of rude office staff — particularly a scheduler — despite many individual technicians (Spencer, Shiloh, Danny, Justin, Daniel) receiving strong personal praise for courtesy and responsiveness. Pricing is the most contested dimension: while many reviewers praise fair and reasonable rates, a meaningful cluster of negative reviews describe significant overcharging, undisclosed charges, and bills that far exceeded quoted amounts. Project completion is the most damaging dimension, with several credible accounts of abandoned work, jobs left incomplete after multiple visits, and a particularly serious case of a customer waiting over six months for a callback on defective work they had already paid for in full. Experience scores are moderate-to-positive overall, with skilled technicians praised for problem-solving, but offset by documented cases of failed repairs that made problems worse and work that required other plumbers to correct. Read less