Allstar Rooter

Allstar Rooter has a strong base of positive reviews praising Santos and his team for responsiveness, fair pricing, and solid workmanship across a wide variety of plumbing jobs. Multiple long-term repeat customers speak to consistent reliability and honest dealing, including instances where no charge was applied for quick fixes. However, four 1-star reviews introduce meaningful concerns: two cite ... Read more

Allstar Rooter has a strong base of positive reviews praising Santos and his team for responsiveness, fair pricing, and solid workmanship across a wide variety of plumbing jobs. Multiple long-term repeat customers speak to consistent reliability and honest dealing, including instances where no charge was applied for quick fixes. However, four 1-star reviews introduce meaningful concerns: two cite an $85 service fee charged despite the company's own failures, one details a misdiagnosis of a heating system with a refusal to refund, and one describes a careless worker who left a mess and dismissive customer service from the owner. These negative reviews are specific, credible, and span multiple years, preventing scores from reaching the high 80s or 90s. Pricing scores are tempered by one reviewer noting prices have increased significantly over time and another citing the disputed service fee, though the majority of reviewers found pricing fair or better than competitors. Read less