Ninja Plumber

This score reflects a mixed but largely positive body of reviews drawn from two distinct service providers — Tankless Hot Water Solutions and Ninja Plumber — whose reviews appear to have been submitted together. Professionalism scores well overall, with dozens of reviews praising courteous, punctual, and communicative technicians by name (Adam, Jonathan, Edgar, Celso, Joseph, Armando, and othe... Read more

This score reflects a mixed but largely positive body of reviews drawn from two distinct service providers — Tankless Hot Water Solutions and Ninja Plumber — whose reviews appear to have been submitted together. Professionalism scores well overall, with dozens of reviews praising courteous, punctual, and communicative technicians by name (Adam, Jonathan, Edgar, Celso, Joseph, Armando, and others). However, the pricing dimension is significantly dragged down by a substantial and credible cluster of negative reviews explicitly citing overcharging, bait-and-switch tactics, inflated labor quotes, and lack of transparent billing — particularly among Ninja Plumber reviews. Project completion is generally strong, with most jobs described as finished thoroughly and on time, though several Ninja Plumber reviews describe incomplete work, abandoned jobs, or technicians lacking basic tools. Experience scores moderately well, with many reviewers praising technical knowledge and problem-solving, but offset by a handful of reviews describing misdiagnoses, unskilled assessments, and technicians deferring work to inexperienced trainees. Read less