cRc Plumbing

CRC Plumbing has an overwhelmingly positive reputation across a large review base spanning roughly a decade, with the majority of customers praising Charles and Clete for punctuality, friendliness, responsiveness, and technical knowledge. Professionalism scores well but is tempered by a handful of serious complaints involving rude behavior, threatening language, and dismissive treatment of custome... Read more

CRC Plumbing has an overwhelmingly positive reputation across a large review base spanning roughly a decade, with the majority of customers praising Charles and Clete for punctuality, friendliness, responsiveness, and technical knowledge. Professionalism scores well but is tempered by a handful of serious complaints involving rude behavior, threatening language, and dismissive treatment of customers including elderly clients. Pricing is a notable mixed point: many reviewers call it fair and reasonable, but several credible negative reviews describe charges that felt excessive, surprise double service-call billing, and refusal to return to fix incomplete work without additional fees. Project completion is the most consequential drag on the score, with multiple reviewers reporting that work was left incomplete, problems were not resolved on the first visit, or that the wrong area was worked on entirely — and in some cases the contractor refused to return without charging again. Experience scores well overall given the breadth of work completed successfully across many years, but the failed diagnostic and wrong-location errors in negative reviews prevent a top-tier score. Read less