Bob Roberts Plumbing

Robert/Bob Roberts Plumbing has a strong overall track record built on decades of repeat customers, responsive service, and technically skilled work across a wide range of plumbing tasks including hydro jetting, slab leaks, water heaters, and drain clearing. Project completion scores are high, with multiple reviewers noting jobs were finished thoroughly, on time, and with follow-through such as po... Read more

Robert/Bob Roberts Plumbing has a strong overall track record built on decades of repeat customers, responsive service, and technically skilled work across a wide range of plumbing tasks including hydro jetting, slab leaks, water heaters, and drain clearing. Project completion scores are high, with multiple reviewers noting jobs were finished thoroughly, on time, and with follow-through such as post-job check-in calls. Experience scores are similarly strong, with reviewers consistently praising his diagnostic ability, creative problem-solving, and quality of workmanship. However, pricing is a meaningful drag on the score: multiple reviewers across different years explicitly called out inflated prices, surprise charges for a second worker, Sunday surcharges without clear disclosure, and one instance where a warranty was not disclosed before quoting a costly diagnostic fee. Professionalism is generally strong but is tempered by a no-call no-show incident, one review describing an intimidating attitude, and a confirmed case of using an incorrect part and initially misleading the customer about the cause. Read less