ALC Plumbing

ALC Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by multiple credible, recent (2024) complaints of no-shows, ghosting, and failure to return calls — a pattern that appears across different reviewers spanning 2014 to 2024, suggesting this is a persistent and ongoing issue rather than an isolated incident. Project completion is ... Read more

ALC Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by multiple credible, recent (2024) complaints of no-shows, ghosting, and failure to return calls — a pattern that appears across different reviewers spanning 2014 to 2024, suggesting this is a persistent and ongoing issue rather than an isolated incident. Project completion is similarly damaged by at least two serious allegations of taking payment ($2,600) and abandoning unfinished bathroom remodel work, with calls going unanswered. Pricing receives a moderate score because while many reviewers praise fair and reasonable pricing, there are credible complaints of price gouging — including a $3,000 charge for a single joint replacement and toilet quotes described as 300% above market rate. Experience scores highest because when Alex does show up and complete work, reviewers consistently describe him as knowledgeable, skilled, and thorough — but this positive reputation is undermined by the reliability and completion failures that prevent customers from benefiting from that skill. Read less