Sanford and Son Plumbing & Drain Service

Sanford and Son Plumbing shows strong technical expertise and pricing competitiveness, but is significantly hampered by serious project completion and professionalism issues. While many reviews praise individual technicians (Nathan, Rudy, Brandon, James, Tim) for politeness, knowledge, and quality work, a substantial cluster of negative reviews document no-shows, missed appointments, poor communic... Read more

Sanford and Son Plumbing shows strong technical expertise and pricing competitiveness, but is significantly hampered by serious project completion and professionalism issues. While many reviews praise individual technicians (Nathan, Rudy, Brandon, James, Tim) for politeness, knowledge, and quality work, a substantial cluster of negative reviews document no-shows, missed appointments, poor communication, and failure to honor callbacks. The company demonstrates inconsistent service quality—some customers report exceptional experiences while others describe being left without hot water for extended periods or having technicians fail to appear entirely. Pricing is generally competitive, though some customers report overcharging. The 72.8 WW Score reflects strong technical capability undermined by operational reliability problems. Read less