Rocketman Plumbing

Rocketman Plumbing presents a deeply polarized review profile. A substantial portion of positive reviews praise responsiveness, same-day service, friendly technicians (particularly Neil, Ron, Skyler, and Jorge), and fair pricing on straightforward jobs. However, a significant and recurring cluster of negative reviews — spanning multiple years — describes serious issues including no-shows, dish... Read more

Rocketman Plumbing presents a deeply polarized review profile. A substantial portion of positive reviews praise responsiveness, same-day service, friendly technicians (particularly Neil, Ron, Skyler, and Jorge), and fair pricing on straightforward jobs. However, a significant and recurring cluster of negative reviews — spanning multiple years — describes serious issues including no-shows, dishonest warranty reporting, incomplete work, overcharging, rude technicians, and at least one allegation of fraud solicitation. The professionalism score is heavily penalized by repeated documented failures: missed appointments without notice, dismissive or rude staff interactions, and a technician arriving intoxicated per one reviewer. Project completion suffers from multiple credible accounts of abandoned or improperly completed work, including a slab leak that reportedly failed two years later and a furnace replacement that failed three years post-install with no resolution. Pricing scores are mixed — many customers praise fair quotes while others report charges far exceeding quoted rates, hidden fees, and a $1,300 charge for a frost-free valve replacement that drew mockery. Read less