Palmer Plumbing

Palmer Plumbing (Terrell) receives overwhelmingly positive feedback across all four dimensions, with professionalism and responsiveness being the most frequently cited strengths — reviewers consistently highlight same-day service, clear communication, and courteous conduct. Pricing is repeatedly described as fair, competitive, and significantly below competitor quotes, which is a notable differe... Read more

Palmer Plumbing (Terrell) receives overwhelmingly positive feedback across all four dimensions, with professionalism and responsiveness being the most frequently cited strengths — reviewers consistently highlight same-day service, clear communication, and courteous conduct. Pricing is repeatedly described as fair, competitive, and significantly below competitor quotes, which is a notable differentiator. Project completion scores are strong, with multiple reviewers confirming jobs were finished correctly and on time, though one 1-star review explicitly states the installation was done incorrectly the first time and that the contractor refused to honor the warranty without charging a service fee — this is a meaningful negative data point that tempers the otherwise high scores. Experience and technical knowledge are well-supported by specific job descriptions including pipe replacement, water heater installs, sewer blockages, and leak repairs across many reviews. The single negative review (August 2024, the most recent review in the dataset) introduces a credible concern about warranty honoring and workmanship quality that cannot be dismissed. Read less