General Plumbing Supply

General Plumbing Supply demonstrates strong technical expertise and product knowledge, with consistently high marks for staff experience and knowledgeable assistance. However, professionalism is significantly undermined by numerous reports of rude, dismissive, and unhelpful customer service, particularly toward DIY customers and those unfamiliar with plumbing. Pricing is generally viewed as fair t... Read more

General Plumbing Supply demonstrates strong technical expertise and product knowledge, with consistently high marks for staff experience and knowledgeable assistance. However, professionalism is significantly undermined by numerous reports of rude, dismissive, and unhelpful customer service, particularly toward DIY customers and those unfamiliar with plumbing. Pricing is generally viewed as fair to competitive, though some perceive it as premium. Project completion shows mixed results with delivery delays and order fulfillment issues reported in several cases. The company excels when individual staff members (Luis, Carlos, Jon, Ellen, etc.) provide exceptional service, but inconsistency across locations and personnel is a major concern. Read less