Plumb Bob Plumbing

PlumBob Plumbing has a strong base of loyal, repeat customers who consistently praise Bob's punctuality, communication, and willingness to explain his work — driving solid professionalism and experience scores. Pricing is frequently cited as fair and competitive, often described as significantly lower than larger competitors like Roto-Rooter. However, three serious negative reviews meaningfully ... Read more

PlumBob Plumbing has a strong base of loyal, repeat customers who consistently praise Bob's punctuality, communication, and willingness to explain his work — driving solid professionalism and experience scores. Pricing is frequently cited as fair and competitive, often described as significantly lower than larger competitors like Roto-Rooter. However, three serious negative reviews meaningfully drag down all dimensions: one documents a left-behind leak, wrong parts sold at inflated prices, and refusal to make it right; another describes poor technique and dismissive attitude; and a third alleges Bob replaced the wrong pipe, refused to return, and ignored his own guarantee. These are not minor complaints — they describe failed work, dishonesty, and abandoned accountability, which directly penalize project completion and experience scores. The review set spans over a decade (2011–2021), with the most recent reviews being mixed, and the majority of positive reviews are older than three years, which limits confidence in current performance. Read less