Overview of Company Customer Sentiment Analysis in May
The majority of reviews paint a negative picture of Pribuss across nearly all dimensions. Professionalism is heavily penalized by multiple accounts of rude staff, a near-hang-up on a customer, a tech leaving a mess, and unprofessional dispute handling — offset only partially by a few positive mentions of friendly and on-time technicians. Pricing is consistently criticized as expensive relative t... Read more
The majority of reviews paint a negative picture of Pribuss across nearly all dimensions. Professionalism is heavily penalized by multiple accounts of rude staff, a near-hang-up on a customer, a tech leaving a mess, and unprofessional dispute handling — offset only partially by a few positive mentions of friendly and on-time technicians. Pricing is consistently criticized as expensive relative to competitors, with additional complaints about being charged full price for rework and a short 3-month warranty on labor. Project completion suffers from reports of work failing shortly after completion, unresolved callbacks, and a tech spending 6+ hours with minimal output. Experience scores moderately because one detailed review credibly highlights deep technical knowledge for complex commercial systems, and a building manager praised quick effective work — but these positives are outweighed by recurring failures on simpler jobs. Read less