Pro Quality Plumbing & Heating

The review set is small (4 reviews) and deeply divided, making any score inherently uncertain. Two strongly negative reviews describe serious failures: attempted sale of a misrepresented used water heater, a technician arriving without tools, incomplete diagnostics, unfinished promised work, and a defensive response to complaints. Two positive reviews from long-term landlord clients praise honesty... Read more

The review set is small (4 reviews) and deeply divided, making any score inherently uncertain. Two strongly negative reviews describe serious failures: attempted sale of a misrepresented used water heater, a technician arriving without tools, incomplete diagnostics, unfinished promised work, and a defensive response to complaints. Two positive reviews from long-term landlord clients praise honesty, reliability, and competitive pricing, but both are from 2012 and 2017, making them over 6 years old at minimum. The negative reviews highlight recurring patterns around follow-through and professionalism that meaningfully drag down project completion and professionalism scores. Pricing received only one explicit mention (positive), yielding a conservative but limited score. Read less