Dunbar Plumbing

Dunbar Plumbing demonstrates strong overall performance with particular strengths in technical expertise and experience (85.0), supported by extensive evidence of skilled problem-solving and knowledgeable technicians. Professionalism scores well at 82.5, though tempered by multiple documented instances of poor communication, appointment cancellations, and unresponsiveness from dispatch and ownersh... Read more

Dunbar Plumbing demonstrates strong overall performance with particular strengths in technical expertise and experience (85.0), supported by extensive evidence of skilled problem-solving and knowledgeable technicians. Professionalism scores well at 82.5, though tempered by multiple documented instances of poor communication, appointment cancellations, and unresponsiveness from dispatch and ownership. Project completion is solid at 80.5, with most jobs finished properly, though some callbacks were not honored and follow-through issues exist. Pricing is the weakest dimension at 76.0, with several customers reporting unexpectedly high bills, questionable charges, and concerns about value relative to competitors. The company shows inconsistency: excellent service from field technicians (Henry, Brian, David) contrasts sharply with organizational and communication failures at the office level. Read less