American AC Heat Plumbing

American AC Heat and Plumbing receives overwhelmingly positive feedback on individual technician professionalism and technical knowledge, with hundreds of reviews praising punctuality, courtesy, shoe covers, photo documentation, and clear explanations. However, the company is significantly dragged down by a substantial and recurring pattern of serious pricing complaints: multiple reviewers across ... Read more

American AC Heat and Plumbing receives overwhelmingly positive feedback on individual technician professionalism and technical knowledge, with hundreds of reviews praising punctuality, courtesy, shoe covers, photo documentation, and clear explanations. However, the company is significantly dragged down by a substantial and recurring pattern of serious pricing complaints: multiple reviewers across many years describe being quoted $20,000–$40,000 for systems that competitors priced at $7,000–$14,000, unauthorized credit card charges for membership fees, and high-pressure sales tactics targeting elderly customers. Project completion also carries notable negatives, including permit and inspection follow-through failures, post-installation issues left unresolved for months, and at least one case where a system was not wired correctly for two years. The gap between excellent field technician performance and predatory or negligent sales and administrative practices is the defining tension in this review set. Read less