S & J Builders & Restoration Services

S&J Builders demonstrates strong technical expertise and workmanship quality, with consistent praise for skilled crews and problem-solving ability across water damage restoration and construction projects. However, professionalism is significantly undermined by persistent communication failures, unresponsiveness, and inconsistent customer service—some staff members are described as rude and dism... Read more

S&J Builders demonstrates strong technical expertise and workmanship quality, with consistent praise for skilled crews and problem-solving ability across water damage restoration and construction projects. However, professionalism is significantly undermined by persistent communication failures, unresponsiveness, and inconsistent customer service—some staff members are described as rude and dismissive while others are praised as exceptional. Project completion shows mixed results with several instances of incomplete follow-through, unmet promises, and quality control issues (gaps in flooring, incomplete grout work, paint application errors). Pricing concerns emerge in multiple reviews citing overcharges, unexpected additional fees, and being the highest bidder. The company's performance appears highly variable depending on project scope, assigned personnel, and timeline. Read less