Rising Phoenix Plumbing

This single review provides a detailed and specific account of a complex underground leak repair involving excavation through concrete and difficult conditions, which strongly supports high marks for experience and project completion. The crew correctly diagnosed the leak location despite misleading water travel patterns, demonstrating genuine technical skill. Project completion is rated very high... Read more

This single review provides a detailed and specific account of a complex underground leak repair involving excavation through concrete and difficult conditions, which strongly supports high marks for experience and project completion. The crew correctly diagnosed the leak location despite misleading water travel patterns, demonstrating genuine technical skill. Project completion is rated very highly as the team committed to finishing the job the same day, working into the night to restore water to 121 homes. Professionalism is scored more conservatively at 72 due to the explicit mention that the crew did not arrive as quickly as promised, which is a noted punctuality shortcoming despite otherwise commendable conduct. Pricing was not mentioned at all and cannot be scored. Read less