Plumbing 2000

The majority of reviews praise professionalism, punctuality, and communication, with many customers specifically naming technicians like Ruben, Mason, and Basil as courteous and on-time. Project completion scores well overall, with numerous reviews confirming jobs were finished quickly and correctly, including callbacks honored and follow-up visits handled without issue. Pricing is generally viewe... Read more

The majority of reviews praise professionalism, punctuality, and communication, with many customers specifically naming technicians like Ruben, Mason, and Basil as courteous and on-time. Project completion scores well overall, with numerous reviews confirming jobs were finished quickly and correctly, including callbacks honored and follow-up visits handled without issue. Pricing is generally viewed as fair and transparent, with one reviewer noting costs were about 60% of competitor quotes and several others citing upfront quotes with no surprises. However, a significant negative review explicitly accuses the company of recommending an unnecessary full water heater replacement at nearly $3,000 when a warranty repair was available, which materially drags down both the pricing and experience scores. Two additional negative reviews — one citing rude/unprofessional employees and one citing a no-show appointment — further temper the otherwise strong positive pattern. Read less