Steve Silva Plumbing

Steve Silva Plumbing demonstrates strong technical expertise and generally professional field technicians, with many customers praising specific plumbers like John, Zac, Chris, and Dean for their knowledge and courteous demeanor. However, the company is significantly hampered by serious pricing issues—multiple customers report inflated bills, hidden charges, and estimates that bear no relation t... Read more

Steve Silva Plumbing demonstrates strong technical expertise and generally professional field technicians, with many customers praising specific plumbers like John, Zac, Chris, and Dean for their knowledge and courteous demeanor. However, the company is significantly hampered by serious pricing issues—multiple customers report inflated bills, hidden charges, and estimates that bear no relation to final invoices—and critical project completion failures including no-shows, abandoned work, poor follow-up on punch lists, and unresponsiveness to customer concerns. While emergency response times are often excellent and workmanship quality is frequently praised, the company's office operations, scheduling reliability, and billing transparency are major weaknesses that substantially drag down the overall score. Read less