Roy’s Sewer Service

Roy's Sewer Service demonstrates strong overall performance across all four dimensions, with professionalism and responsiveness being the most consistently praised attributes — same-day and within-hours service is mentioned in a large majority of reviews. Project completion scores well due to the overwhelming pattern of jobs being finished quickly and thoroughly, though a notable mixed review (3... Read more

Roy's Sewer Service demonstrates strong overall performance across all four dimensions, with professionalism and responsiveness being the most consistently praised attributes — same-day and within-hours service is mentioned in a large majority of reviews. Project completion scores well due to the overwhelming pattern of jobs being finished quickly and thoroughly, though a notable mixed review (3-star) documents repeated incomplete root removal requiring three separate visits, and two 1-star reviews cite a job where no solution was found but a charge was still applied. Pricing is generally viewed as fair and reasonable, with specific dollar amounts cited ($235, $460, $500+) that reflect a mixed picture — most customers felt value was good, but two reviewers explicitly felt overcharged for unresolved work, pulling the score down from what would otherwise be higher. Experience scores solidly based on frequent mentions of knowledgeable technicians, problem-solving ability, and proactive preventative advice, though the 3-star review about inconsistent cutter sizing across technicians suggests uneven skill levels within the team. Read less