Roman’s Plumbing

Roman's Plumbing earns strong marks across professionalism, project completion, and experience, with the vast majority of reviewers praising punctuality, communication, respectful staff, clean worksites, and technically sound work across a wide variety of plumbing jobs spanning over a decade. Project completion is consistently highlighted — jobs are finished as promised, permits and inspections ... Read more

Roman's Plumbing earns strong marks across professionalism, project completion, and experience, with the vast majority of reviewers praising punctuality, communication, respectful staff, clean worksites, and technically sound work across a wide variety of plumbing jobs spanning over a decade. Project completion is consistently highlighted — jobs are finished as promised, permits and inspections are handled proactively, and the team has demonstrated willingness to go above and beyond including emergency same-day service and even pro bono work for a customer facing illness. Pricing is the most contested dimension: while many reviewers describe costs as fair and reasonable, a meaningful cluster of negative reviews (1–2 star ratings) explicitly cite prices as astronomical, non-transparent, or far above market rate, including complaints about a $175 diagnostic fee not applied to the final bill and refusal to provide itemized receipts. One serious negative review also raises concerns about unprofessional conduct by the business owner during a dispute, which is a notable flag for integrity. The overall score is tempered primarily by the recurring and specific pricing complaints, which represent a genuine pattern rather than isolated outliers. Read less