Peter Levi Plumbing Heating & Cooling

Peter Levi Plumbing receives broadly positive feedback on individual technician professionalism and technical knowledge, with dozens of reviews praising specific techs by name for being courteous, knowledgeable, and thorough. However, the company is significantly dragged down by a substantial and recurring pattern of serious complaints: multiple credible reviews allege predatory upselling, grossly... Read more

Peter Levi Plumbing receives broadly positive feedback on individual technician professionalism and technical knowledge, with dozens of reviews praising specific techs by name for being courteous, knowledgeable, and thorough. However, the company is significantly dragged down by a substantial and recurring pattern of serious complaints: multiple credible reviews allege predatory upselling, grossly inflated parts pricing, fabricated diagnoses, and bait-and-switch tactics targeting vulnerable customers. Project completion is a notable weak point, with multiple detailed negative reviews describing HVAC and plumbing installations that required repeated return visits, failed inspections, unresolved follow-through, and in some cases systems left non-functional for months. Pricing is the lowest-scoring dimension, with numerous reviewers independently discovering they were charged 3x to 10x market rates for parts and services, and several obtaining dramatically cheaper second opinions that contradicted Peter Levi's diagnoses entirely. The gap between the quality of individual field technicians and the company's systemic sales and follow-through practices is the defining characteristic of this review set. Read less