North End Plumbing

North End Plumbing receives strong praise across multiple reviews for punctuality, courtesy, and responsiveness, including a notable instance of showing up on a day off to assist a customer in distress without emergency upcharging. However, a significant 1-star review from September 2024 — the most recent review — raises a serious concern about quoting for unnecessary work and failing to respo... Read more

North End Plumbing receives strong praise across multiple reviews for punctuality, courtesy, and responsiveness, including a notable instance of showing up on a day off to assist a customer in distress without emergency upcharging. However, a significant 1-star review from September 2024 — the most recent review — raises a serious concern about quoting for unnecessary work and failing to respond to a customer complaint email, which meaningfully drags down both the professionalism and pricing dimensions. Project completion is generally well-regarded, with multiple reviewers noting clean, thorough work, though the small review pool limits confidence. The pricing dimension is mixed: two reviews highlight competitive or fair pricing, while one review explicitly describes a potentially dishonest quote, warranting a conservative score. Read less