Exact Plumbing

Exact Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with 48 mentions covering punctuality, responsiveness, communication, and attitude—nearly all reviews highlight same-day or next-day service and friendly demeanor. Pricing receives strong marks (82.0) across 28 mentions, with customers repeatedly noting fair, transparent, and c... Read more

Exact Plumbing demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with 48 mentions covering punctuality, responsiveness, communication, and attitude—nearly all reviews highlight same-day or next-day service and friendly demeanor. Pricing receives strong marks (82.0) across 28 mentions, with customers repeatedly noting fair, transparent, and competitive rates; notably, owners occasionally waived charges for minor work. Project completion is solid (87.0) with 42 mentions showing jobs finished properly, on-time, and with follow-up support. Experience scores highest (90.5) with 38 mentions emphasizing technical knowledge, problem-solving ability, and quality workmanship across diverse plumbing challenges. Two negative reviews from 2013–2014 (both 1-star) allege improper installation and misdiagnosis of water heater needs; however, these are isolated outliers among 54 five-star reviews and do not materially shift the overall score given the overwhelming volume of positive evidence. Read less