Overview of Company Customer Sentiment Analysis in August
Design Everest demonstrates strong professionalism and technical expertise based on positive client feedback regarding responsiveness, communication, and engineering quality. However, the company is significantly hampered by severe project completion failures and pricing concerns. One major 2023 complaint documents over a year of delays on a permitting project with repeated excuses, staff turnover... Read more
Design Everest demonstrates strong professionalism and technical expertise based on positive client feedback regarding responsiveness, communication, and engineering quality. However, the company is significantly hampered by severe project completion failures and pricing concerns. One major 2023 complaint documents over a year of delays on a permitting project with repeated excuses, staff turnover, and incomplete delivery despite claiming contract fulfillment. Pricing is a critical weakness, with clients citing excessive minimums ($12,000 for simple permit drawings) and high costs relative to scope. The positive reviews are older (2019-2022) and lack specificity about project timelines, while the most recent and detailed review is overwhelmingly negative, suggesting potential service degradation. Read less