Boden Plumbing Heating & Air

Boden Plumbing earns strong marks for professionalism and project completion, with dozens of reviewers praising prompt response times, courteous technicians, same-day and emergency service, and thorough follow-through on jobs. Experience scores are also solid, with multiple reviewers specifically calling out technicians' diagnostic skill, problem-solving ability, and technical knowledge across plu... Read more

Boden Plumbing earns strong marks for professionalism and project completion, with dozens of reviewers praising prompt response times, courteous technicians, same-day and emergency service, and thorough follow-through on jobs. Experience scores are also solid, with multiple reviewers specifically calling out technicians' diagnostic skill, problem-solving ability, and technical knowledge across plumbing and HVAC work. However, pricing is a notable weak point: at least 7 reviews explicitly complain about excessive or surprise charges — including a 50% post-quote markup, an $850 quote for a simple valve swap, a $10,000 HVAC quote described as triple the competition, and a $300 descaling that failed to fix the problem — dragging the pricing score down significantly. One negative review also describes a failed repair where the water heater temperature was left on cold after relighting the pilot, indicating occasional quality-control lapses. The overall WW Score of 79.4 reflects a company that is generally reliable and professional but carries meaningful pricing risk. Read less