Waterworks

This business appears to be a stone and fixture showroom/retailer, not a plumbing contractor. The reviews span 16 years (2007–2022) with significant recency bias toward older reviews. Professionalism scores are mixed: one 2022 review describes staff as 'burned out' and 'indifferent,' while older reviews (2007) praise staff as 'pleasant and professional.' Pricing feedback is consistently negative... Read more

This business appears to be a stone and fixture showroom/retailer, not a plumbing contractor. The reviews span 16 years (2007–2022) with significant recency bias toward older reviews. Professionalism scores are mixed: one 2022 review describes staff as 'burned out' and 'indifferent,' while older reviews (2007) praise staff as 'pleasant and professional.' Pricing feedback is consistently negative, with customers noting high costs and poor value for money, particularly regarding long-term parts support and customer service. Experience/product quality is generally praised (fixtures age well, good selection), but this dimension cannot be reliably assessed for a plumbing contractor. Project completion data is absent entirely. The business model and service scope differ fundamentally from typical plumbing contractor work, making a WW Score calculation inappropriate. Read less