Roth Plumbing Santa Monica

The two reviews present a sharply divided picture of this contractor. The 1-star review (2024) describes a serious professionalism failure: the owner showed up after a cancellation, demanded a $75 travel fee, and was reportedly rude and threatening — this heavily drags down the professionalism score. The 5-star review (2022) praises staff friendliness, cleanliness, honesty, and competitive prici... Read more

The two reviews present a sharply divided picture of this contractor. The 1-star review (2024) describes a serious professionalism failure: the owner showed up after a cancellation, demanded a $75 travel fee, and was reportedly rude and threatening — this heavily drags down the professionalism score. The 5-star review (2022) praises staff friendliness, cleanliness, honesty, and competitive pricing compared to a rival quote, contributing positively to pricing, project completion, and experience dimensions. However, with only 2 reviews total, no reliable WW Score can be calculated, and the conflicting signals make any dimension score highly uncertain. The most recent review is the negative one, which per recency rules carries additional weight. Read less