Progressive Plumbing

Progressive Plumbing and its associated entities receive broadly positive marks for professionalism and technical experience, with many reviewers praising named technicians such as Daniel, Victor, Marcus, Justin, and Roberto for being courteous, knowledgeable, and responsive. However, pricing is the single most damaging dimension in this dataset: a very large number of reviewers across multiple ye... Read more

Progressive Plumbing and its associated entities receive broadly positive marks for professionalism and technical experience, with many reviewers praising named technicians such as Daniel, Victor, Marcus, Justin, and Roberto for being courteous, knowledgeable, and responsive. However, pricing is the single most damaging dimension in this dataset: a very large number of reviewers across multiple years explicitly describe charges as excessive, arbitrary, or deceptive — including instances of verbal quotes being exceeded, refusal to itemize bills, and charges perceived as exploitative during emergencies. Project completion is mixed: while many jobs are described as completed promptly and well, there are notable failures including no-shows, abandoned work, callbacks that were never honored, and at least one case of a job left incomplete with damage caused. The volume and consistency of pricing complaints across a wide date range significantly suppresses the overall score. Read less