Make It Drain Plumbing & Rooter

Make It Drain demonstrates strong professionalism and technical expertise, with most customers praising punctuality, communication, and knowledgeable technicians (particularly Peter, Ivan, Jaime, and Alfonso in positive reviews). Project completion is generally reliable with same-day or next-day service and follow-through on work. However, pricing is a significant vulnerability: multiple customers... Read more

Make It Drain demonstrates strong professionalism and technical expertise, with most customers praising punctuality, communication, and knowledgeable technicians (particularly Peter, Ivan, Jaime, and Alfonso in positive reviews). Project completion is generally reliable with same-day or next-day service and follow-through on work. However, pricing is a significant vulnerability: multiple customers report substantial overcharges, inflated labor rates, and aggressive upselling tactics, particularly involving Alfonso. Several negative reviews detail quotes 2-3x higher than market rates and instances where work was not completed satisfactorily on first visit. The company shows inconsistency in service quality and accountability, with some customers reporting poor follow-up and refusal to stand behind failed work. Read less