Grizzly Rooter and Plumbing

Marc/Mark demonstrates strong professionalism and responsiveness in emergency situations, with consistent praise for punctuality, politeness, and communication across multiple reviews. However, project completion is severely compromised by multiple documented failures: incomplete tankless water heater installations with incorrect gas piping (safety hazard), unfinished jobs, no-shows despite confir... Read more

Marc/Mark demonstrates strong professionalism and responsiveness in emergency situations, with consistent praise for punctuality, politeness, and communication across multiple reviews. However, project completion is severely compromised by multiple documented failures: incomplete tankless water heater installations with incorrect gas piping (safety hazard), unfinished jobs, no-shows despite confirmed commitments, and refusal to return for callbacks or warranty registration. Pricing is generally perceived as reasonable, though one customer reported unexplained 'difficulty fees' and inflated rates. Technical skill appears adequate for routine drain clearing but questionable for complex installations. The stark contrast between older positive reviews (2017-2021) and recent critical reviews (2022-2024) suggests deteriorating service quality or business practices. Read less