First Class Plumbing

All Aloha Plumbing and First Class Plumbing demonstrate strong overall performance with a WW Score of 82.3. Professionalism is the standout dimension (86.5), with 98 mentions highlighting courteous, responsive, and skilled technicians across both companies. Project completion scores well at 84.0 with 67 mentions, showing reliable follow-through and timely work. Experience is solid at 85.0 with 52 ... Read more

All Aloha Plumbing and First Class Plumbing demonstrate strong overall performance with a WW Score of 82.3. Professionalism is the standout dimension (86.5), with 98 mentions highlighting courteous, responsive, and skilled technicians across both companies. Project completion scores well at 84.0 with 67 mentions, showing reliable follow-through and timely work. Experience is solid at 85.0 with 52 mentions reflecting strong technical knowledge and problem-solving. Pricing is the weakest dimension at 76.0 with only 28 mentions; while many reviews praise fair pricing, several complaints about unexpected charges, high labor rates, and misleading quotes create concern. The score is tempered by multiple negative reviews (1-2 stars) citing no-shows, poor communication, and billing disputes, though these represent a minority of the dataset. Read less