Cooper Plumbing

Cooper Plumbing earns strong marks for professionalism and experience, with the vast majority of reviewers praising punctuality, responsiveness, courteous technicians, and technical competence across a wide range of jobs. However, pricing is a persistent and significant concern — multiple reviewers across different time periods explicitly describe feeling overcharged, encountering quote-and-bait... Read more

Cooper Plumbing earns strong marks for professionalism and experience, with the vast majority of reviewers praising punctuality, responsiveness, courteous technicians, and technical competence across a wide range of jobs. However, pricing is a persistent and significant concern — multiple reviewers across different time periods explicitly describe feeling overcharged, encountering quote-and-bait tactics, or finding prices well above market rates, which meaningfully drags the pricing dimension down. Project completion is mixed: while most jobs are completed successfully and often same-day, there are multiple credible, specific accounts of abandoned work, ghosted clients after deposits were taken, missed scheduled appointments with no follow-up, and failure to honor callbacks — these are serious red flags that prevent a higher score. The overall WW Score of 72.4 reflects a company with genuine strengths in responsiveness and technical skill, offset by recurring and documented issues with pricing transparency and follow-through on commitments. Read less