5 Star Best Plumbing

The contractor has a deeply polarized review profile: a cluster of detailed positive reviews praising friendliness, professionalism, and responsiveness sits alongside several serious negative reviews describing misdiagnosis, abandoned jobs, no-call no-shows, and inflated or deceptive pricing. Professionalism scores moderately because while many reviewers praise attitude and communication, at least... Read more

The contractor has a deeply polarized review profile: a cluster of detailed positive reviews praising friendliness, professionalism, and responsiveness sits alongside several serious negative reviews describing misdiagnosis, abandoned jobs, no-call no-shows, and inflated or deceptive pricing. Professionalism scores moderately because while many reviewers praise attitude and communication, at least three reviews explicitly cite arrogance, bad customer service, and a technician leaving without completing work. Project completion is significantly dragged down by two credible, detailed accounts of incomplete or abandoned work, including one where the customer had to find the leak themselves and hire a different plumber. Pricing is the weakest dimension, with multiple reviewers flagging overquoting, refusal to provide part details, upselling of warranties, and a $99 charge for work that produced no result. Experience is mixed — several reviewers praise technical knowledge, but misdiagnosis is cited in at least two independent reviews, undermining confidence in consistent skill quality. Read less