Wooley Plumbing

Wooley Plumbing exhibits a deeply polarized performance pattern with stark contrasts between positive and negative experiences. While some customers praise specific technicians (Walter, Dino, Ken) for technical skill and courtesy, a substantial majority of reviews document serious failures in professionalism, communication, project completion, and accountability. Critical issues include chronic un... Read more

Wooley Plumbing exhibits a deeply polarized performance pattern with stark contrasts between positive and negative experiences. While some customers praise specific technicians (Walter, Dino, Ken) for technical skill and courtesy, a substantial majority of reviews document serious failures in professionalism, communication, project completion, and accountability. Critical issues include chronic unresponsiveness to callbacks, missed appointments, incomplete repairs requiring callbacks, rude behavior, property damage, and refusal to acknowledge mistakes. The company's responsiveness and follow-through are particularly weak, with multiple customers reporting week-long delays and abandoned work. Positive reviews often involve individual technicians going above and beyond, suggesting inconsistency in service quality across the team. Read less