Wighton’s Plumbing, Heating, & Air Conditioning

Wighton's demonstrates strong professionalism and technical expertise, with technicians consistently praised for knowledge, courtesy, and efficient problem-solving. However, the company is significantly undermined by widespread pricing concerns—customers repeatedly report charges 2–3 times higher than competitors for identical work, with many describing pricing as exploitative or deceptive. Pr... Read more

Wighton's demonstrates strong professionalism and technical expertise, with technicians consistently praised for knowledge, courtesy, and efficient problem-solving. However, the company is significantly undermined by widespread pricing concerns—customers repeatedly report charges 2–3 times higher than competitors for identical work, with many describing pricing as exploitative or deceptive. Project completion is inconsistent, with numerous reports of no-shows, cancellations, missed callbacks, and delayed service, particularly after the company's acquisition by a larger corporation. While individual technicians often perform well, systemic issues with scheduling, communication, and follow-through create a pattern of broken commitments that erodes trust. Read less