Smith Electric

Smith Electric shows strong professionalism and technical expertise in positive reviews, with staff consistently described as friendly and knowledgeable. However, severe pricing concerns dominate the dataset: one customer was billed $32,000 for a transformer installation with questionable labor charges and billing practices, while another reported quotes 7-8 times higher than market rate for garag... Read more

Smith Electric shows strong professionalism and technical expertise in positive reviews, with staff consistently described as friendly and knowledgeable. However, severe pricing concerns dominate the dataset: one customer was billed $32,000 for a transformer installation with questionable labor charges and billing practices, while another reported quotes 7-8 times higher than market rate for garage wiring. A critical red flag involves a billing dispute resurfacing 2.5 years after completion, suggesting poor contract management. The positive reviews lack specificity and appear dated (2016-2019), while the negative reviews are more recent (2020-2023) and detailed, indicating potential service quality decline or systemic pricing issues. Read less