North County Plumbing & Drain Cleaning

North County Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most contested dimension: many positive reviews praise individual technicians (Dre, Jesse, Chris, Dave, Mike, Josh, Danny, Tyson) as courteous, punctual, and communicative, but a significant cluster of negative reviews documents repeated no-shows, broken appointment promises, rude behavior from the o... Read more

North County Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most contested dimension: many positive reviews praise individual technicians (Dre, Jesse, Chris, Dave, Mike, Josh, Danny, Tyson) as courteous, punctual, and communicative, but a significant cluster of negative reviews documents repeated no-shows, broken appointment promises, rude behavior from the owner Paul, and in one case a technician making threatening comments about a customer's wife. Project completion is similarly split — numerous reviews confirm jobs were finished well and on time, but multiple credible negative reviews describe incomplete work, return visits that never materialized, and a job abandoned mid-task for days leaving a customer without water. Pricing drew both praise (fair, reasonable, matched quotes) and serious complaints (overcharging, billing for drive time, camera fees on already-known problems, and disputed invoices). Technical skill was generally rated positively by satisfied customers, but several negative reviews describe technicians who appeared unknowledgeable, required constant guidance from the owner via text, or misdiagnosed problems entirely. The score reflects a contractor with genuine capability among certain staff members but persistent systemic issues with reliability, owner conduct, and billing transparency. Read less