Mr. Rooter Plumbing of The Central Coast

Mr. Rooter Central Coast earns strong marks across professionalism, project completion, and experience, with numerous reviewers explicitly praising punctuality, responsiveness, friendly technicians, and jobs completed efficiently. The professionalism score is tempered by two notable complaints: one reviewer reported that owner Norm Solis became offended when asked for a more detailed estimate and ... Read more

Mr. Rooter Central Coast earns strong marks across professionalism, project completion, and experience, with numerous reviewers explicitly praising punctuality, responsiveness, friendly technicians, and jobs completed efficiently. The professionalism score is tempered by two notable complaints: one reviewer reported that owner Norm Solis became offended when asked for a more detailed estimate and told the customer to find another company, and another described a failure to return an urgent callback. Pricing is the weakest dimension, with two reviewers expressing surprise or frustration at costs — one citing a $225 minimum charge for a 10-minute visit as above market rate, and another alleging double-charging and repeated callbacks for the same unresolved issue — though several other reviewers explicitly praised reasonable or fair pricing, keeping the score moderate rather than low. Project completion scores well overall, with most reviewers confirming jobs were finished promptly and correctly, though the double-charging complaint implies at least one instance of a job not resolved on the first visit. Read less