First Call Plumbing

1st Call Plumbing demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous technicians across 48 mentions. Technical expertise and workmanship quality are solid (81.0 on 28 mentions), with many customers noting knowledgeable staff who explain problems clearly. However, pricing emerges as a significant weakness (58.0 on 18 mentions), with multiple cus... Read more

1st Call Plumbing demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous technicians across 48 mentions. Technical expertise and workmanship quality are solid (81.0 on 28 mentions), with many customers noting knowledgeable staff who explain problems clearly. However, pricing emerges as a significant weakness (58.0 on 18 mentions), with multiple customers reporting excessive charges, upselling of unnecessary services, and quotes far exceeding competitor bids. Project completion is adequate (75.0 on 32 mentions) but marred by instances of incomplete work, failed callbacks, and jobs requiring multiple visits. The company shows strong recent performance (2025 reviews predominantly 5-star) but historical reviews (2012-2016) reveal serious patterns of overcharging and service failures that suggest either past systemic issues or ongoing concerns masked by improved recent marketing. Read less