Clay’s Septic & Jetting

Clay's Septic Service shows highly polarized performance across dimensions. While technical expertise and workmanship are consistently praised (78/100), the company struggles significantly with professionalism (48/100) and pricing (35/100). Critical failures in scheduling reliability, punctuality, and communication appear across multiple reviews spanning 2016–2024, with customers reporting repea... Read more

Clay's Septic Service shows highly polarized performance across dimensions. While technical expertise and workmanship are consistently praised (78/100), the company struggles significantly with professionalism (48/100) and pricing (35/100). Critical failures in scheduling reliability, punctuality, and communication appear across multiple reviews spanning 2016–2024, with customers reporting repeated cancellations, extreme delays, and poor responsiveness. Pricing concerns are severe, with documented markups of 300–400% on parts and labor rates that customers describe as exploitative. Project completion is inconsistent (52/100)—some jobs are executed well, but scheduling failures and abandoned appointments undermine trust. The single 5-star generic review lacks specifics and appears anomalous compared to detailed negative feedback. Read less