ER Restoration

ER Restoration demonstrates strong technical expertise and generally professional service delivery, with most positive reviews praising responsiveness, knowledge, and quality workmanship on water damage and restoration projects. However, the WW Score is significantly impacted by three detailed negative reviews (Feb 2024, Aug 2022, Jun 2020) documenting serious failures in project completion, commu... Read more

ER Restoration demonstrates strong technical expertise and generally professional service delivery, with most positive reviews praising responsiveness, knowledge, and quality workmanship on water damage and restoration projects. However, the WW Score is significantly impacted by three detailed negative reviews (Feb 2024, Aug 2022, Jun 2020) documenting serious failures in project completion, communication, and accountability—including missed deadlines, no-shows, unresponsiveness, and alleged insurance fraud tactics. While the majority of reviews are positive and older (pre-2022), the recent 2024 complaint raises concerns about whether issues have been resolved. Pricing appears fair based on limited mentions, but professionalism scores are dragged down by documented communication breakdowns and attitude problems when held accountable. Read less